This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order or create an account, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party providers)
b. Automatically Collected Information
When you browse our website, we automatically collect:
IP address
Browser type and device information
Pages viewed and time spent
Cookies and tracking data
c. Order Information
Information related to products you purchase, order history, and preferences.
2. How We Use Your Information
We use the collected data for the following purposes:
To process and deliver your orders
To communicate with you regarding orders, updates, or support
To improve website performance and user experience
To prevent fraud or unauthorized activity
To send promotional offers (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your information only with:
Payment processors (e.g., card payment providers)
Shipping and delivery partners
Service providers who help operate the website
Legal authorities if required by law
All third-party partners are required to protect your data.
4. Cookies & Tracking
We use cookies to:
Improve website functionality
Remember your preferences
Analyze website traffic
Provide personalized offers
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your data, including:
Encrypted payment processing
Secure server connections
Limited access to sensitive information
However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Update or correct your information
Request deletion of your data
Withdraw consent for marketing
To request any of these actions, contact us at:
📧 support@twin-sneakers.com
7. Retention of Data
We keep your information only as long as necessary to:
Fulfill your orders
Comply with legal and tax requirements
Resolve disputes and enforce policies
8. Third-Party Links
Our website may include links to external sites.
We are not responsible for their content or privacy practices.
9. Children’s Privacy
We do not knowingly collect information from children under 13.
If you believe we have unknowingly collected such data, contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with the “Last Updated” date.
11. Contact Us
For questions about this Privacy Policy, contact us at:
📧 support@twin-sneakers.com